FAQ

Please also make note of our main information pages which contain the answers to many of these questions:

Rules & Information Page

RV Guidelines

If your question is not answered below, please use our contact form to reach out directly and our team will happily help you!

FESTIVAL GROUNDS

What is the difference between festival grounds, camping and concert areas?

The Red Barn: Redline Takeover is accessible to both 1Day Pass Holders and 3-4Day GA + VIP Campers from different access points. (An additional ticket is still required for  Red Barn Late-Night Shows)

What are the shower facilities?

What are bathroom facilities?

What time do bathrooms and showers close?

What do the bars offer?

What kind of food is available?

Will ATMs be on site to get cash?

Yes, we will have multiple ATMs at the festival and the locations will be indicated on our festival map.

What is allowed in the festival?

What kind of accessibility is available at Summer Camp?

Is there WiFi available?

Will my vehicle be searched when I enter the park? Will anything be searched?

What are the differences between parking?

GA Passes: General Admission parking passes are available on-site at entry.

Redline: Red Barn: Redline Chicago Takeover ticket holders will share general admission parking.

Main Stage 1Day Passes: Single Day pass holders will be directed to a separate easy-access parking lot near the Main Stage concert area.

RV / Car Camping Passes: See the “Camping” FAQ below for more information on RV / Car Spot Parking.

Can I get a ride from the parking lot to the festival, or within the festival?

When is the earliest I can arrive on Thursday, Friday, Saturday or Sunday?

Is re-entry allowed?

For Main Stage 1Day Passes – No, you will not be able to re-enter the festival grounds after leaving the Main Stage area.

What time do gates open/close?

Will there be medical services at the festival?

Are there any age restrictions?


CAMPING

Is camping included with my ticket?

Main Stage 1Day Pass: No, all Single Day pass holders must purchase a Camping Upgrade for their night. Camping Upgrades will have their own reserved, easy-access camping area. Upgrades are easily available online in advance or at the box office on-site.

Are there assigned camping spots?

If my friends do not have VIP, but I do, can they camp with me?

What time do bathrooms/showers close?

Can you camp next to your vehicle?

Can I bring an RV to the festival?

Are generators allowed?

What do the bars offer?

What is allowed in the festival?

Can I bring my pet?

I don’t want to camp, do I have to?

Main Stage 1Day Pass holders must exit the Main Stages area and festival grounds after late-night performances conclude.

My friends and I are arriving at different times, can we still camp together?

Can I have a fire at my campsite?

Can I bring a grill?

Is there ice available to purchase?


TICKETING INFO

Where can I go with a Main Stage 1Day Pass?

How do I upgrade my Main Stage 1Day Pass?

4Day General Admission Passes

Where are the Pre-Party Passes?

4Day VIP Passes

I purchased a GA ticket, but would now like to upgrade to VIP. How do I do that?

If you would like to upgrade from a 3-Day GA to a 4-Day GA Pass you would follow the same process.

Are Red Barn Late-Night Shows included with my ticket?

*VIP Pass holders will have exclusive early-access to secure their tickets before they go on general sale.

*VIP Rockstar Passes DO include all four Red Barn Late-Night Shows as part of their All-Access Package.

Is the Red Barn: Redline Chicago Takeover a ticketed event?

This space is accessible to both Main Stage 1Day Pass and 3-4Day GA + VIP Pass holders from different access points.

More information and show schedule will be coming soon.

Haven’t been contacted yet about volunteer deposit and ticket?

What age do children pay?

Is there a discount for Chillicothe, IL. residents?

When will ticket pricing increase in cost?

How can I pay for my tickets if I don’t have a credit card?

When will I receive my wristbands?

Didn’t receive your ticket in the mail/email?

Otherwise, Please call EVENTIM Monday to Friday, 10am CST – 2pm CST: (855) 976-2544 or email help@eventim.us

I cannot attend anymore, how can I refund my ticket?