FAQs

You have questions. We (try our best to) have answers. The following questions and answers are compiled from previous years festivals. We’re providing these as “guides” to help you with your Summer Camp experience, but all policies are subject to change. Please check back to the web site regularly for any updates.

Camping | VIP/RV | Late Nights | Festival Entry | Ticketing | Travel/Lodging | Music/Festival | Volunteer/Green Team

Camping Questions

What is the difference between campgrounds and festival grounds?
There’s no difference. Once you enter the gate, you are within festival grounds and campgrounds. There are, however, set “camping areas”, and a difference between “camping areas” and “concert areas”. While you may bring outside food and beverage (no outside alcohol) into the grounds, you may not bring any outside food or beverages into the designated “concert areas”.

Are there assigned camp spots? Family, substance free, safe, etc?
There are no assigned campgrounds other than VIP camping. There is an area designated for substance free camping, which is open to families as well.

What are the shower facilities?
We have indoor shower trailers with air conditioning and hot water. These are available for a small fee in General Camping. There are also showers in the VIP Campground, and those facilities are free for those campers with VIP credentials.

What are the bathroom facilities?
Air conditioned bathroom trailers with full flushing toilets and rinse sinks are provided in the General Campground just north of the RV area near the showers. There are also port-a-potties disbursed throughout the festival grounds.

What time do bathrooms/showers close?
Port-a-Potties never close. The bathroom & shower trailers close at 9pm in the general festival grounds, but bathrooms and shower trailers are open 24 hours in VIP for those campers with VIP credentials.

What do the bars offer?
Bars at the festival offer everything from soda & water, to draft beers, mixed drinks and specialty cocktails.

What kind of food is available?
Summer Camp offers over 25 varieties of food vendors, including fresh foods, pizzas, sandwiches, vegetables/fruits, breakfast foods (with Coffee!) and much more.

What is allowed in the festival?
See Camping Rules

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VIP/RV Questions

Please read our RV Guidelines HERE.
Can you camp next to your vehicle?
No vehicles are allowed in festival grounds unless you have an RV pass. See Camping Rules for more info.

If my friends do not have VIP, but I do, can they camp with me?
Sorry, Charlie. You must have a VIP wristband/ticket to enter VIP campgrounds. Of course as a VIP you are welcome to camp in the general campground as well.

What’s the difference between RV and VIP?
In order to pull an RV into the festival grounds you must have an RV ticket/pass. As there are a limited number of both electric and non-electric spots available, we recommend you buy one of these in advance. Electric and non-electric RV Passes will be available soon. There is no RV parking allowed in the VIP Campgrounds. The VIP Campgrounds are on the opposite side of the park from the RV Parking lot. Please read our RV Guidelines HERE.

Do you have to purchase an RV spot if you purchased VIP but have an RV?
Yes. As mentioned above, there is no RV Parking available in the VIP Campgrounds.

What are discounted drinks in the VIP bar?
The VIP Bar serves discounted drinks to VIPs all weekend long. These discounts vary from day-to-day. In order to gain access into the VIP Bar, you must purchase a VIP Upgrade.

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Late Night Questions

Are late night sets the only sets band play?
Every band that plays Summer Camp will play a day set open to every patron. Late night sets are IN ADDITION to all other sets.

Why are late night shows in the barn ticketed?
Late Night shows in the Red Barn require an extra ticket because the Barn just isn’t that big, and there are additional costs associated with producing the Late Night shows (pay artists, stage, sound, lights security, etc.) Since not all patrons can attend these events, we think it’s only fair that those that get to experience them pay the extra costs rather than make everyone pay for it, and only allow some people in. Check out our Late Night page for more information on late nights.

Why do the late night shows not happen on the Main Stages?
Local noise ordinances require that the main stage music end at 1am all 3 days of the festival.

Are all late nights ticketed?
No. Summer Camp offers a variety of late night options including Campfire Jams, Soulshine performances, and late night DJs in the Vibes Tent.

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Festival Entry Questions

Can I bring my dog, cat, hamster, or bird?
No pets of any kind are allowed on the festival grounds.

What kind of accessibility is available at Summer Camp?
Please see our Accessibility Info.

Will my car be searched when I entered? Will anything be searched?
Vehicles are not searched to enter the parking lot at Summer Camp. However, your items are searched as you enter the festival campgrounds. This includes RVs and cars entering the grounds with an RV pass.

When is the earliest I can arrive on Thursday or Friday?
Gates open on Thursday at noon for Pre-Party ticket holders. Gates open at 8am on Friday for 3 day pass holders.

Can I come and go from Summer Camp as I please?
As long as your wristband is in place, you may leave and enter gates as you would like.

What time do gates open/close?
The gates are open 24 hours at Summer Camp once they open for the Thursday Pre-Party.

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Ticketing Questions

Do you have to purchase a 3 day pass AND a VIP ticket? At the same time?
The tickets do not have to be purchased together. However, you must have both a 3 day pass and a VIP upgrade in order to receive your VIP wristband at the gate.

Do you have to have a Pre-Party Pass/3 Day admission to get into Thur late night?
Yes. You must have both a Pre-Party pass and a 3 day pass.

What does the Pre-Party pass get you?
The Pre-Party pass gets you early entry to the festival on Thursday at noon. This must be accompanied by a 3 day pass.

What age do children pay?
Children under 6 gain free admission to the festival. Children 6-12 years of age are half price, at the gate only.

Didn’t receive your ticket in the mail/email?
Please visit http://www.etix.com/ticket/online/help.jsp for help.

How do I refund my ticket?
There are no refunds. The event is rain or shine. The purchaser and/or bearer of a Summer Camp Music Festival ticket understands that he/she is purchasing this ticket to the Summer Camp Music Festival and not a particular artist’s performance. The festival is outdoors and weather conditions will affect the performances of all entertainers and there is a possibility that a particular performer may not be able to perform due to weather conditions. Thus, the purchaser and/or bearer of the ticket understands, acknowledges and will not expect a refund for the purchase of the ticket for any talent cancellations for any reason. Talent line-up and schedule are subject to change at any time.

What is the difference between each VIP package, parking?
The regular VIP package offers parking across from VIP camping, which is closer than the regular parking lot. VIP Deluxe and Super Deluxe get the front spots in this VIP parking area.

When will tickets increase in cost?
Each ticket increase can happen without notice, so purchase your tickets as soon as possible!

How do single day passes work?
Single day tickets in the past have been available for Sunday Only. Information regarding on sale and pricing of these tickets will be available on our website.

How can I pay for my tickets if I don’t have a credit card?
At this time, tickets are only available in advance via etix.com. to be purchased with a credit card. Cash may be used at the gate.

What if I already purchased a Pre-Party pass, but I want to upgrade to VIP?
Contact etix.com or 1-800-514-ETIX to request an exchange.

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Travel/Lodging Questions

What’s the closest airport?
Peoria airport

Are there shuttles from Peoria/other hotels?
Summer Camp Music Festival does not offer shuttles to and from the festival.

What is the closest hotel lodging?
Peoria is the closest town with hotels. We recommended hotel deal at The Grand Hotel in Peoria for just $64 – call (877) 839-4507!

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Music/Festival Questions

Is this a children’s summer camp?
Nope, this is a music festival featuring 100+ bands, 7 stages, and 3 days of music. See our About page for more info. For children, we offer a Kid’s Camp.

How many stages, bands, shows?
100+ bands, 7 stages, over 3 days of music.

What else happens besides music?
Other than music, Summer Camp offers unique vending, kids friendly activities, nonprofit outreach, art shows and sales, greening and humanities education, musician workshops, our Field Day activities where teams compete in a variety of games and challenges, great food and much more.

Who do I reach out to for press info?
Contact Andrew Stone, Andrew@LoudWhisperMedia.com for press information.

I want my band to play, who do I talk to?
Please email Mike Armintrout, mikea@jaytv.com for further information regarding band booking at Summer Camp.

Where can I get Summer Camp merchandise?
You can purchase Summer Camp merchandise at the festival in the merch tent. Some past Summer Camp merchandise can be purchased via moe.’s website at http://moe.merchnow.com.

How can I apply for street team, green team, or volunteering?
To apply for street team or for more information, please email streetteam@summercampfestival.com. To apply for volunteering or Green Team, please see our Volunteer page.

Is there WiFi?
There is no WiFi available at Summer Camp Music Festival.

What kind of accessibility is available at Summer Camp?
Please see our Accessibility info.

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Volunteer/Green Team Questions

When can I apply?
Applications to volunteer or join the Green Team for Summer Camp Music Festival will be accepted until all positions are filled.

Can I sign up as a volunteer when I get to the event?
Applicants with cash deposits will be accepted at the gate until all positions are filled. However, it is very possible that all positions will be filled prior to the festival, so it is best to get your Volunteer Deposit Ticket / Green Team Deposit Ticket as soon as possible.

What do I need to do to apply to be a volunteer for Summer Camp?
Volunteers must purchase a “Volunteer Deposit Ticket” and Green Team members must purchase a “Green Team Deposit Ticket” through the ticket page or volunteer page on the Summer Camp Festival website using a major credit card, as indicated on the site. Also, after purchasing the volunteer ticket, applicants must fill out the volunteer form entirely, INCLUDING THE TICKET CONFIRMATION NUMBER (this is the number included in your confirmation email) and the NAME ON THE CREDIT CARD.

Deposits will be credited in full (not including convenience fee) to respective credit cards after the festival with completion of all required shifts. If for any reason an applicant is denied to volunteer, the applicant will be notified immediately and the ticket will be credited to the respective credit card. *Cash applications will no longer be accepted prior to the festival unless otherwise noted. However, should positions still be available at the time of the event, cash applications ONLY will be accepted at the Volunteer/Green Team Check-In trailer.

What kinds of duties do volunteers perform?
Regular Volunteer Team: Volunteers will be placed to perform tasks as necessary, so it is impossible to tell exactly what any specific volunteer will do ahead of time. However, volunteers will definitely be needed to direct traffic in parking lots, help monitor gates, and help monitor showers among other things. Any task in which a volunteer is not physically capable of performing should be noted by the volunteer to the supervisor and the volunteer will be deferred to another task. All tasks will be supervised.

Green Team: Green Team members will be placed around the festival grounds to help keep things clean. Duties include, but are not limited to, monitoring recycling/compost/trash areas to educate festival goers on proper waste disposal, sorting compost and recycling to properly dispense waste, assisting in greening education through the Soulshine Tent, cleaning fields between shows, etc.

How much time must a volunteer commit?
All volunteers must work 15 hours. This is usually broken up into 3 five hour shifts.
This year, the Green Team will have the option to work 3 sorting shifts, which would cut the hours down to 3 four hour shifts (totaling 12 hours).

What happens if I’m relieved of my duties by my supervisor because I am under the influence?
If the Volunteer or Green Team Coordinator feels that a volunteer is under the influence of alcohol or illegal drugs and cannot perform the assigned duties, said person will be relieved of duties and forfeit their deposit. Absolutely no exceptions will be made or discussed.

A volunteer may also be relieved of duties if the supervisor does not feel said volunteer has completed duties as requested, or completed their shift at their designated assignment. In this case, said volunteer will forfeit deposit.

Can I make any requests on times/duties/etc.?
Due to the volume of volunteers at Summer Camp, requests relating to such things as missing specific bands, working specific times, performing a specific duty, etc. will not be honored unless an extenuating circumstance is presented. However, requests concerning working with a specific individual may be honored under the discretion of the Volunteer Coordinator. Also, volunteers will be asked to mark if they can work Thursday and no volunteer will be scheduled to work more than once in any given day unless specifically noted by the Volunteer Coordinator. (see Working Thursday and Will volunteers work more than one shift per day?)

**Note: Volunteer and Green Team members may request to have the same schedule as a friend, but this does not guarantee you will each be assigned to the same task.

Can I get a refund for a ticket I purchased and still volunteer?
Unfortunately regular purchased tickets cannot be refunded. ALL volunteers must purchase the Volunteer Deposit and ALL Green Team members must purchase a Green Team Deposit ticket in order to volunteer.

Can I work on Thursday?
Potential volunteers should mark on their applications to signify whether or not they will be available to work Thursday. If Thursday is marked as available, the volunteer must be available to work Thursday. For schedule notification see When/How will I know what my schedule is?

What time do I need to be present if I would like to work on Thursday?
Please indicate what time you will be available by on Thursday and you will be scheduled appropriately. Green Team volunteers will be scheduled starting at 12pm/Noon on Thursday.

Do I have to work on Monday?
Only Green Team volunteers will be scheduled to work on Monday. This is to ensure that the park is clean when we leave the site. If you absolutely can not work on Monday, you must note this ahead of time in your application. There will be an option to do a full day of work on Monday, and only one shift during the festival. Please check this box if you’re interested in doing this.

How old do I need to be in order to volunteer?
ALL volunteers must be able to provide proof of age that he or she is 18 or older by the first day of his or her volunteering.

Will volunteers work more than one shift per day?
No volunteer will work more than one shift per day unless otherwise noted by the Volunteer or Green Team Coordinator in cooperation with the given volunteer.

How is the schedule created?
Regular Volunteers: Volunteers are scheduled randomly over Friday, Saturday, and Sunday, and possibly Thursday if noted as available by the potential volunteer.
Green Team: Volunteers are scheduled randomly over Friday, Saturday, Sunday. Volunteers may be scheduled on Thursday and Monday if noted available on application.

How do I know when I am confirmed to be a volunteer?
Once a potential volunteer’s form AND ticket confirmation are BOTH received, the applicant will be notified via a confirmation e-mail that he/she is accepted. If an applicant has BOTH purchased the Volunteer Deposit Ticket or the Green Team Deposit Ticket and sent the application and does not receive a confirmation e-mail within 2 weeks of mailing, please e-mail:
Regular Volunteers: volunteers@summercampfestival.com
Green Team: greenteam@summercampfestival.com

When/how will I know what my schedule is?
Once the volunteering form AND money have BOTH been received, accepted volunteers will receive a confirmation e-mail providing the respective tentatively scheduled shifts. A final schedule will be e-mailed one week prior to the event.

What forms of payment are accepted?
ONLY credit cards will be accepted prior to the event. ONLY cash will be accepted at the gate, if positions are still available.

What if I do not purchase a ticket before I send my application?
Your application is not complete until BOTH a completed form and your payment have been received.

When do volunteers receive their returned deposit?
In return for working the specified shifts, volunteers will be credited their deposit to the respective credit card approximately 15 WORKING DAYS following the festival.

What if I send my application and payment and for some reason am not accepted?
If for some unseen reason an applicant is not accepted and payment has been received, the applicant will be credited on the respective credit card in full.

What do volunteers receive?
In return for working the specified shifts, volunteers will be credited their deposit dependent upon completion of their last shift. Volunteers do not receive free merchandise or preferred camping.

What happens if I sign-up to volunteer and fail to show up for a shift, or to the festival at all?
If you register to volunteer and are accepted, but do not show up to work a shift or even show up at the festival at all, you will forfeit your volunteer deposit and your credit card will not be credited.

Do volunteers camp in a specific area?
Volunteers may camp in any general area. Volunteers may not camp in VIP or Staff camping.

Are there other opportunities to volunteer other than at the festival (i.e. street team)?
Yes. You may inquire about the Summer Camp Street Team by emailing streetteam@summercampfestival.com.

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Where may I direct other questions or suggestions not answered by this FAQ?

Please read this entire list before sending a question. If your question is not answered here, please complete our contact form and select the appropriate question category from the dropdown menu.

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